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If the problem persists please contact MOE@BlueRibbonToys.com. In your email, please include

  1. the URL where you encountered the problem,
  2. the date and time of day you tried, and
  3. a daytime phone number where you can be reached.

We will use this information to contact you and try and correct the problem. Instead of emailing, you may also call 1-866-462-BLUE.